Be sure to check out, Get a free trial of Skillshare Premium Membership, Apple begins 3-year repair program for Apple Watch Series 2 devices w/ expanded batteries, Apple implementing a similar 3-year repair program. Note: If your battery is swollen, take appropriate precautions. Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. It doesn’t appear that the Apple Watch will suddenly set your wrist on fire. Send in for repair. Wear eye protection. This will allow the screen to hang down vertically and give better access to the battery. 49 More. Be careful when prying or you may damage these cables. Check out 9to5Mac on YouTube for more Apple news: Apple Watch is Apple's wearable is designed to help you stay active, motivated, and connected. Be careful not to bump the screen or strain the cables while you work. Once you've opened the gap enough, insert the tip of an opening pick under the glass. MacRumors was able to access court documents related to the case. Accessibility, Apple Watch (42 mm, Original & Series 1) Replacement Battery, use this alternate method to power it down. © 2021 iFixit — Licensed under Creative Commons — Privacy — Under this replacement program, Apple is replacing affected batteries at no cost. 15-inch MacBook Pro Battery Recall Program June 20, 2019 ... 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program April 20, 2018. The battery is swollen as well. On the larger (42 mm) models, it's possible to accidentally pry at the system board underneath the battery. Do not attempt to remove the battery as it is still connected. It runs watchOS, and it comes in 40mm and 44mm size options. Charles Fulnecky - Battery replacements are completed at an off-site Apple Repair Center. In an entry in Apple's repair database (via 9to5Mac), the company explains that coverage is extended for original Apple Watch models that are seeing swollen or expanded batteries. Pry slightly up on the right side of the screen, to free it from any remaining adhesive. You also need adhesive gaskets ($12.98 for 5 on Amazon). Has your Apple Watch Series 2 suffered from an expanded battery? Reply. The program does not, however, apply to any Series 1 or Series 3 models, nor does it apply to any 38mm models. Users on forums such as Reddit and Apple’s support website have noted of instances where their Apple Watch battery seemingly expanded without reason. If needed, apply a little high concentration isopropyl alcohol (90% or greater) around and under the battery to help weaken the adhesive. Apple Stores and Authorized Service Providers are now servicing Apple Watch Series 2 models with swollen batteries or that won’t power on. ... October 04, 2019. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Many Apple Watch issues can be resolved by restarting the device. Reply, I managed to replace a swollen battery ($33.25 on amazon) that popped the screen, but this is not for the faint of heart. 79 is just for battery …there Will be around 220$ service fees extra !!! iFixit screen and battery repair kits come with a replacement Force Touch sensor, so if you got one of those, don't fret. Replace the battery in your Apple Watch. The one-year warranty (for Apple Watch and Apple Watch Sport) and two-year warranty (for Apple Watch Edition) include service coverage for a defective battery. Permalink. … Apple notes, however, that all models will be subject to a “visual-mechanic” inspection prior to service. History. If your touchscreen is broken and prevents powering off the watch, use this alternate method to power it down. Try not to leave any sharp corners. The new service program began yesterday, according to a leaked internal document…. I did a battery replacement in a 38mm Series 1 iwatch and the darn battery is not charging properly. What the Apple Watch 'swelling battery' problem is all about. Prepare an iOpener (or grab a hair dryer or heat gun) and heat the face of the watch until it's slightly too hot to touch. 03/16/2017 Hold the battery up and out of the way, to expose the battery cable connector. Be careful not to deform or puncture the battery. Battery swelling happens due to a little thing called outgassing, which occurs when a battery gets overcharged, damaged, or simply old.Under those circumstances, the chemical reaction that keeps your battery running breaks down and, just like the name suggests, outputs gas. Leave the iOpener on the watch for at least a minute to fully heat the screen and soften the adhesive holding it to the case. It’s somewhat unclear as to what is covered under the memo’s mention of an Apple Watch Series 2 not powering on. If your Apple Watch is eligible, we can send you a replacement before you return your original product to us. Your repair options. Continue working the pick around the perimeter of the screen, rolling down along the left side to cut the last of the adhesive. Be careful not to insert the opening pick too far. Nope $79 complete. Apple Watch Owners. For best results, replace with a new battery whenever it is removed. If in doubt, protect your free hand with a heavy glove, such as a leather shop glove or gardening glove. Special emphasis needs to be placed on not twisting the digitizer connectors as they are quite fragile ($119.99 on ebay for a new digitizer). Went to the Apple store and they opened the case and confirmed that the batteries are swollen (photo). I managed to replace a swollen battery ($33.25 on amazon) that popped the screen, but this is not for the faint of heart. Apple Watch (42 mm, Original & Series 1) Replacement Battery . Read the following warnings carefully before proceeding. Use a plastic opening tool, prying against the bottom of the case to separate the battery cable connector from the watch's battery cable. Even if it's out of warranty you should be able to get a replacement device for less than the full retail cost, although it won't be like a new device with a new warranty. Before starting repairs, take your watch off the charger and power it down. Rotate the battery counterclockwise to expose its connector. Place the watch on an elevated surface, at least 1/2" or 1 cm tall—a small box or the edge of a book will work great. Be careful not to apply too much pressure, as this might cause the knife to slip and cut you, or damage the watch. Original for Apple Watch Series 1 Battery Replacement A1803 and (1st Generation) A1554, with Complete Repair Tool kit, Adhesive Strip(42mm) 4.0 out of 5 stars 204 $16.49 $ 16 . What you really need to do is take it to an Apple Store if you can. I'm going to try and talk to Apple about the replacement program but I have low expectations and will most likely order parts from iFixit. Apple has extended its service coverage for Apple Watch (1st gen) models experiencing expanded/swollen battery problems to three years, covering customers for service for an additional two years beyond the complimentary 1-year Limited Warranty that it provides with the device. It's also easy to damage the force-touch sensor ($24.95 on iFixit). Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR January 10, 2020. I have a Late 2013 Retina MacBook Pro that is now out of AppleCare warranty. The rep put me on hold, did some research and found the warranty applies for all models in series 0 and as long as they found that the battery was swollen upon it being sent in, I'd get a replacement. My wife's screen on her series 1 Apple Watch just popped off last night while we were eating dinner. fourydog - Insert the pick only far enough to get underneath the battery, not the system board. Be very careful to maintain complete control over the knife—once the gap opens, if you're pressing too hard on the knife it may slip in and cut the battery. The first-generation Apple Watch (Series o) seemingly suffered from the same problem, with Apple implementing a similar 3-year repair program for affected users. 04/18/2017 02/20/2017 Took about 30 minutes. Slide the pick along the bottom edge to separate adhesive holding the screen to the case. iFixit lists all the parts required but were out of stock on all but one of the items I needed at the time. We … Apple has almost always replaced or serviced such devices and generally covers expanded batteries past the 1-year warranty date, regardless of a program such as this. The knife or glass may break, sending pieces flying. Underneath was a bloated battery! Tips, questions, typos to [email protected], 2021 MacBook Pro details: New design, MagSafe, more, Netflix testing AirPods spatial audio support, Apple to bring Music + Podcasts apps to Microsoft Store, You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Any suggestions? 15-inch MacBook Pro Battery Recall Program June 20, 2019. If the battery is visibly dented or deformed, it should be replaced. Apple this week initiated a new service program that grants free, out of warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery or refuses to turn on. The top layer of the sensor may be adhered to the back of the screen—if so, push it back down and separate it. Just had it done at Apple store. Because the gap between the screen and watch body is so thin, a sharp blade is required to separate the two. Use constant, steady pressure to slowly pry the battery up, separating it from the adhesive securing it to the system board. Chance is an editor for the entire 9to5 network and covers the latest Apple news for 9to5Mac. Lift the screen up and shift it to the left, minding the display data and digitizer cables. Of the common signs your battery is failing, a swollen battery is the most urgent and dangerous. (adsbygoogle = window.adsbygoogle || []).push({}); The document, obtained by 9to5Mac, indicates that select Apple Watch Series 2 models may not power on or may experience an “expanded battery” under certain conditions. While holding the first pick in place, use a second to check that all of the adhesive is separated around the entire perimeter of the screen. Remember not to push the pick in too far—it's easier to avoid this by rolling the pick, rather than dragging a tip along. So, unrelenting, I called Apple support and explained the situation. We'll include packaging to return your product. A similar policy was enacted last year. Your battery is designed to retain up to 80 per cent of its original capacity at 1,000 complete charge cycles. Battery swelling can be caused by overcharging, overheating, and other damage that occurs. Apple has acknowledged the possibility of swollen batteries in select Apple Watch models in the past, and offered free repairs up to three years after … This morning I noticed a rattling sound from our Apple Watch and saw that it had become loose from the case! “Apple has determined that under certain conditions, some Apple Watch Series 2 (42mm) devices may not power on or they may experience an expanded battery.”. Appreciate the detailed steps, happy for the option but after reading the $79 to get Apple to replace vs the $33, plus tools for battery... taking it to Apple Store does not seem so bad. Apple will repair select Apple Watch Series 2 models that do not power on or have a swollen battery free of charge as part of a new service policy. Insert the modified pick between the right side of the battery and the case. Avoid waiting for an appointment or traveling to a store. Only pry with the curved section of the blade, and not the tip or flat section. Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. Well this is disheartening. If so a swollen battery is clearly a warranty concern. Apple Watch battery swelling has finally lead to a lawsuit Ewdison Then - Apr 2, 2019, 10:19pm CDT It seems that Apple continues to have battery headaches but this time it isn’t about iPhones. The iEmpire will now being to repair Apple Watches that do not power on or have a swollen battery for free. purnendra pratap singh - If you can see the top layer of your Force Touch sensor among the display adhesive, it means the two layers of the sensor separated and you're going to need to replace or repair it. Thus far, there haven’t been any reports of the Apple Watch Series 3 suffering from expanded battery issues, though it could still be too early to tell as such problems generally take sometime to manifest. To have your affected watch repaired free of charge, visit the Contact Apple Support webpage, then select Apple Watch → Battery, Power and Charging → Bring in for Repair. As mentioned above, the most common signs of a swollen battery include your iPhone, iPad, or Apple Watch … Subscribe to 9to5Mac on YouTube for more Apple news: FTC: We use income earning auto affiliate links. Use scissors to cut one of your opening picks to about the width of the battery. Roll the opening pick up the side of the button side of the watch, gently pushing in to separate the adhesive and widening the gap as you go. It's been on the charger about 3 hours and I'm only at 14%. Multi-Touch Repair Program for iPhone 6 Plus November 17, 2016. You will need to schedule an appointment at your nearest Apple Store or authorized service providers. [linked product missing or disabled: IF308-013-2]. You can specify that it's an Apple Store. Place the curved section of the blade in the gap between the glass and case on the lower edge of the watch face, and press firmly straight down into the gap. 3.78 Volts (V). shableigh226 - In the past few weeks I've noticed it won't sit flat on a table and the trackpad is hard to click. Terms — Using a curved blade minimizes the chance of scratching the case or cracking the glass. Continue from Step 17 of the Force Touch Sensor guide to re-seal your watch and complete your repair. Follow along for how to handle an Apple device with a swollen battery. Warranty status does not matter for this issue. Reply. Leave the pick in place to keep the adhesive from resealing the screen in place. This should wedge the gap open and cause the glass to lift slightly up from the case. Swollen Apple Watch Batteries. You may need to reheat the iOpener, or move it around on the screen as sections cool, to heat the screen enough to pry it off. There are two cables connecting the screen to the inside of the watch, near the top left corner. Express Replacement Service is a benefit of your AppleCare+ coverage. Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro It’s exclusively available through AppleCare+. Replace a 245 mAh battery compatible with 2 mm Original or Series 1 Apple Watch models A1554 and A1803. Got a dead or swollen battery in your Apple Watch? Use this guide to replace it. To remedy the problem, Apple says it is offering to service eligible devices for free. Battery … The company will service eligible devices for up to three years after the original purchase. Eligible devices are any 42mm Series 2 Apple Watch models in the Sport, Nike+, Hermès, and Edition lines. Pry up on the left to free it as well—but do not attempt to remove the screen as it is still held in place by two cables. Only about 1/8" ( about 3 mm) is necessary, any deeper and you may damage cables. 03/06/2018. When the glass has lifted, gently rotate the knife down, opening the gap more by pushing the glass up. ... Well, one of the hardware issues with the original Apple Watch is a battery one, but you might not have heard about it. Let us know down in the comments!